Pedro Dos Reis
SEVERAL YEARS OF EXPERIENCE IN COMPUTER SCIENCE
- Software Development
- Escalation management
- Account management
- Infrastructure operation
- Customer support
- Coaching
- Agile methods
EDUCATION
- MAS in Coaching FHNW (Completion 2020)
- Studies in Business Administration
- HS For Information Systems - Software Development
- Apprenticeship in computer science
CORE SKILLS
- Software development and project management
- Team leader of field service technicians
- Service Account Management. Development of strategic relationships up to the management level. Integration of processes into operational processes. Coordination of regional and international service activities
- Advice on IT security and process integration
- Coaching in large companies: team coaching, process coaching, agility coaching and personal coaching
SOFT SKILLS
- Leading international service teams, dealing with different cultures
- Change management / personal development: support for vocational reorientation, support in finding an apprenticeship and in the transition from school to work
LANGUAGES
- German
- Portuguese
- English
- Italian
MEMBERSHIPS
- Member of bso